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Shipping & Reutrn Policy

  1. Processing Time: Orders are typically processed and shipped within 1-2 business days of receiving payment, excluding weekends and holidays.

  2. Shipping Methods: We offer standard and expedited shipping options. Delivery times may vary depending on your location and the shipping method selected during checkout.

  3. Shipping Rates: Shipping rates are calculated based on the weight of your order and your chosen shipping method. You can view the shipping costs during the checkout process before completing your purchase.

  4. Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

Return Policy:

  1. 15-Day Return Policy: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within 15 days of receipt for a refund or exchange, subject to the conditions outlined below.

  2. Return Eligibility: To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. Any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for a refund.

  3. Return Process: To initiate a return, please contact our customer service team with your order details and reason for return. Once your return request is approved, we will provide you with instructions on how to return the item(s). Please note that return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.

  4. Refund Process: Upon receiving and inspecting your returned item(s), we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original method of payment used for the purchase.

  5. Exclusions: Certain items, such as clearance or final sale items, may not be eligible for return or exchange. Additionally, any personalized or custom-made items cannot be returned unless they are defective or damaged upon receipt.

  6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.

If you have any questions or concerns about our shipping and return policy, please don't hesitate to contact our customer service team. We're here to help!